{"id":14,"date":"2010-11-05T09:43:56","date_gmt":"2010-11-05T09:43:56","guid":{"rendered":"http:\/\/willz.org\/wordpress\/"},"modified":"2016-03-20T02:37:03","modified_gmt":"2016-03-20T02:37:03","slug":"resume","status":"publish","type":"page","link":"https:\/\/willz.org\/wordpress\/?page_id=14","title":{"rendered":"Resume"},"content":{"rendered":"
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Find me on LinkedIn<\/a><\/h3>\n

Email Me<\/a><\/h3>\n

Work Experience<\/h1>\n

Software Development Engineer II<\/strong>
\nApril 2015 – Present<\/em>
\nAmazon.com, Inc., Seattle, WA<\/p>\n

Guide team on technical design for tier 1 internal security product for securing service to service communication. Implement bug fixes and new features in Java, C++, Perl, Ruby, and Python packages deployed to hundreds of thousands of servers owned by thousands of teams. Provide client support and respond to emergent issues within our service and client services. Mentor new team members, interns, and junior developers across the organization. Work with other teams in the organization on integrating with our systems. Collaborate with senior developers on long term team direction as it relates to overall business goals. Serve as technical contact on projects affecting other teams and company wide initiatives that are directly effected by our service and products.<\/span><\/p>\n

Software Development Engineer I<\/strong>
\nApril 2014 – March 2015
\n<\/em>Amazon.com, Inc., Seattle, WA<\/p>\n

Design and implement features, bug fixes, and critical patches on tier 1 enterprise security applications. Work with teammates to develop long term project goals including new features and multi-year vision. Monitor deployed systems and respond to customer support queries.<\/span><\/p>\n

Support Engineer<\/strong>
\nMarch 2012 – March 2014<\/em>
\nAmazon.com, Inc., Seattle, WA<\/p>\n

Work with clients on integrating software packages with their services.\u00a0 Provide bug fixes and new features based on customer requests. Drive development of customer facing tools for internal security service.\u00a0 Mentor interns and new hires on Amazon culture and software development practices.<\/p>\n

Customer Support Representative<\/strong>
\nNovember 2011 – February 2012<\/em>
\nWalter\u2019s Publishing, North Mankato, MN<\/p>\n

Provided customer support for yearbook software.\u00a0 Worked with customer to troubleshoot issues and provide general assistance with the program.<\/p>\n

Travel Abroad<\/strong>
\nJune 2010 – November 2011<\/em>
\nLinz, Austria<\/p>\n

Time spent living in Austria and traveling in Europe.\u00a0 Co-hosted The Zipline Show<\/i> technology podcast.<\/p>\n

Web Master<\/strong>
\nSeptember 2003 – September 2010<\/em>
\nMinnesota American Legion Boys State, Minneapolis, MN<\/p>\n

Developed and maintained an informational website to increase interest in program. Wrote a PHP\/MySQL web application for candidate registration and management, easing office staff workload. Created an online voting application for program voting, greatly reducing the time required to tally ballots. Served as program’s Technology Committee chair and Technology Director. Lead efforts to improve use of technology in the program.<\/p>\n

Network Administrator<\/strong>
\nJune 2009 – May 2010<\/em>
\nSpaceAge Synthetics, Fargo, ND<\/p>\n

Performed overhaul of in-house network, including installation of Small Business Server 2008 for a Windows Domain and installation of Exchange 2007 for larger mailboxes, better office collaboration, and out of office notifications, as requested by employees. Added wireless network for employees and guests. Redesigned and rewired core network for TIA compliance and Gigabit support for users of large data files. Extended and updated backup system to include on-site disaster tolerance and reduced need for backup media. Created extensive documentation on new server infrastructure to aid outside contractors.<\/p>\n

Network Administrator Intern<\/strong>
\nJune 2008 – August 2008<\/em>
\nMetropolitan Airports Commission, Minneapolis, MN<\/p>\n

Assisted in day to day operations of network. Completed workstation imaging and deployment project to greatly speed deployment of a standard software image to new systems. Assisted with vendor research and selection for offsite backup solution and disaster recovery plan. Configured network switches and assisted with server installation. Designed and implemented router and firewall rules to integrate with other networks in the organization. Assisted with router virtualization project to reduce rack space needs and streamline network management.<\/p>\n

HRIS Intern<\/strong>
\nMay 2007 – August 2007<\/em>
\nExpress Scripts, Inc., Bloomington, MN<\/p>\n

Analyzed and implemented security improvements for PeopleSoft Human Resources management software leading to reduced time needed for customer support within the department. Developed system documentation to assist end users with common problems, further reducing time needed in the department for customer support. Assisted with Kronos time clock installations and upgrades for better tracking of employee time use.<\/p>\n

Technology Skills<\/h1>\n

Operating Systems<\/strong>
\nLinux, Unix, Mac OSX, Windows (all versions), Windows Server 2003\/2008<\/p>\n

Languages<\/strong>
\nJava, Ruby, Python, PHP, C, C++<\/p>\n

Web Markup<\/strong>
\nHTML5, HTML4, CSS, XML, JavaScript, jQuery<\/p>\n

Frameworks<\/strong>
\nRuby on Rails, Django<\/p>\n

Programs
\n<\/strong>Microsoft Office, Adobe Creative Suite, Oracle DB, Exchange 2007, VMWare ESX, Git, Perforce, PeopleSoft, OpenOffice, Adobe Acrobat, Vyatta router, Shorewall, Norton Ghost, Acronis True Image<\/p>\n

Server Software
\n<\/strong>Exchange 2007, MySQL, Microsoft SQL Server, Apache web server, FileZilla, SSH, Symantec Backup, ACT! By Sage (CRM)<\/p>\n

Networking
\n<\/strong>Vyatta router, ShoreWall, Cisco routers, managed switches (Dell, Netgear, and D-Link), SonicWall SSL VPN, SonicWall routers, WatchGuard firewall, WAPs<\/p>\n

Virtualization
\n<\/strong>VMware ESX , Proxmox, VMware Fusion
\n<\/strong><\/p>\n

Other
\n<\/i><\/strong>Enterprise deployment, dependency management, version control, build systems, network administration, systems engineering, monitoring, Amazon AWS, software development<\/p>\n

Education<\/h1>\n

Master of Science in Computer Science, June 2010<\/strong>
\nNorth Dakota State University<\/em>
\nFargo, ND<\/p>\n

Bachelor of Science in Computer Science, May 2008<\/strong>
\nInstitute of Technology, University of Minnesota – Twin Cities<\/em>
\nMinneapolis, MN<\/p>\n

Certifications<\/h1>\n

Cisco CCENT Certified
\nApril 2008 – April 2011
\n<\/em><\/p>\n

CompTIA A+ Certified
\nDecember 2007<\/em><\/p>\n

CompTIA Network+ Certified
\nOctober 2005<\/em><\/p>\n

Activities<\/h1>\n

National Eagle Scout Association
\n2002 – Present<\/em><\/p>\n

The Zipline Show<\/a> Co-Host (Technology Podcast)
\n2010 – 2011
\n<\/em><\/p>\n

Austro-American Society
\n2010 – 2011
\n<\/em><\/p>\n

American Legion Boys State Counselor
\n2004 – 2010<\/em><\/p>\n

Minneapolis Police Reserve Officer
\n2007 – 2008<\/em><\/p>\n

T’ai Chi Student Group
\n2007 – 2008<\/em><\/p>\n

American Mensa Member
\n2005 – 2007<\/em><\/p>\n

Honors<\/h1>\n

ECPS Recognition Award
\n2012<\/p>\n

Phi Kappa Phi Honor Society
\n2009
\n<\/em><\/p>\n

University of MN IT Honors Program
\n2004 – 2008<\/em><\/p>\n

Robert C. Byrd Honors Scholar
\n2004<\/em><\/p>\n

MN American Legion Boys State Samsung Award
\n2003<\/em><\/p>\n

Eagle Scout Award
\n2002<\/em><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Find me on LinkedIn Email Me Work Experience Software Development Engineer II April 2015 – Present Amazon.com, Inc., Seattle, WA Guide team on technical design for tier 1 internal security product for securing service to service communication. Implement bug fixes and new features in Java, C++, Perl, Ruby, and Python packages deployed to hundreds of […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/willz.org\/wordpress\/index.php?rest_route=\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/willz.org\/wordpress\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/willz.org\/wordpress\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/willz.org\/wordpress\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/willz.org\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=14"}],"version-history":[{"count":14,"href":"https:\/\/willz.org\/wordpress\/index.php?rest_route=\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":42,"href":"https:\/\/willz.org\/wordpress\/index.php?rest_route=\/wp\/v2\/pages\/14\/revisions\/42"}],"wp:attachment":[{"href":"https:\/\/willz.org\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}